For clients who find themself at an impasse, feeling that their problem can’t be resolved without the help of a third party, mediation can be effective. Mediation empowers two or more parties by providing them a forum to shape the outcome and direction of their issue, using their own ideas and creativity. Mediation puts the focus on the solution – rather than the battle – with the help of a neutral facilitator. Whether the issue at hand is a contentious divorce, family conflict, neighborhood/condo disputes, government/community issue, or a complex business conflict, Consensus Services can work with all parties to express their feelings and resolve problems jointly. Ultimately, the sides shape their own agreements, helping to repair and improve strained relationships.
Negotiation is a voluntary communication process whereby people seek to reach an agreement or acquire goods or services from one another and need cooperation in obtaining the desired result. Successful negotiations rely on open communication, as some interests may be shared and some may be opposite. Often, people are not prepared psychologically to talk with one another, even when there is much at stake. Whether the issue is financial, emotional, or both, navigating the ebb and flow of the dispute resolution process can be threatening and intimidating. Consensus Services helps parties reach agreements by working with clients to dig beneath “opposing positions” to identify “underlying interests” for themselves and the other party. Our unique approach enables both sides to “converge without colliding”.
Groups with opposing viewpoints often need a neutral third party to run meetings and help maintain order. This allows for open discussion of issues important to an organization or community. Consensus Services helps bring about an acceptable outcome by providing indirect or unobtrusive assistance, guidance, or supervision. It is the role of the facilitator to act as a “traffic cop” or “referee” for the group, helping each party stay focused on the agenda. As a neutral party, without a direct agenda, the facilitator helps groups brainstorm, engage in constructive debate, and regulate tension. Most importantly, Consensus Services facilitation services can help groups get things done!
Meeting with a mediator is not an option for everyone. Initiation often begins with one person willing to take the first step. Therefore, Consensus Services works with clients to help them prepare to engage in productive communication that addresses one another’s concerns and interests.
Where do I go from here? Sometimes, the decision to pull away from the curb is the hardest one to make. After we drive off, we often reach a fork in the road. A life coach seeks to improve the quality of his or her client’s life, by offering advice on professional and personal matters, such as career, health, personal relationships, etc. Consensus Services can help you navigate the barriers and help you to reach your desired destination and goals.
People are the most important resource in any organization, and yet many managers find people to be more challenging than technology. Finding solutions to work place issues requires balancing both power and performance in order to restore productivity. Consensus Services provides a blend of approaches to help resolve conflicts. We develop the systems and strategies needed to improve employee relations in the workplace.